Refund Policy

Last updated: May 7, 2026

Overview

At yourselfhosted, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund for our products and services.

Digital Products

For digital products and software licenses:

  • Refund requests must be submitted within 14 days of the original purchase date.
  • Refunds may be granted if the product does not function as described or has significant defects that cannot be resolved.
  • Each refund request is reviewed on a case-by-case basis.
  • Refunds will not be granted for issues caused by user error, incompatible systems, or failure to meet stated system requirements.

Subscription Services

For subscription-based services:

  • You may cancel your subscription at any time through your account settings or by contacting us.
  • Upon cancellation, you will retain access to the service until the end of your current billing period.
  • Refunds for partial billing periods are not provided.
  • If you cancel within the first 14 days of your initial subscription, you may request a full refund.

How to Request a Refund

To request a refund, please contact us with the following information:

  • Your order number or transaction ID
  • The email address used for the purchase
  • The reason for your refund request
  • Any relevant screenshots or documentation

Contact us at: yourselfhosted@gmail.com

Processing Time

Refund requests are typically reviewed within 3-5 business days. If approved, refunds will be processed to your original payment method within 5-10 business days, depending on your payment provider.

Exceptions

Refunds will not be provided in the following circumstances:

  • Requests made after the 14-day refund period
  • Violation of our Terms of Service
  • Abuse of the refund policy
  • Products purchased during promotional periods (unless otherwise stated)

Contact Us

If you have any questions about our Refund Policy, please contact us at: yourselfhosted@gmail.com