Refund Policy
Last updated: May 7, 2026
Overview
At yourselfhosted, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund for our products and services.
Digital Products
For digital products and software licenses:
- Refund requests must be submitted within 14 days of the original purchase date.
- Refunds may be granted if the product does not function as described or has significant defects that cannot be resolved.
- Each refund request is reviewed on a case-by-case basis.
- Refunds will not be granted for issues caused by user error, incompatible systems, or failure to meet stated system requirements.
Subscription Services
For subscription-based services:
- You may cancel your subscription at any time through your account settings or by contacting us.
- Upon cancellation, you will retain access to the service until the end of your current billing period.
- Refunds for partial billing periods are not provided.
- If you cancel within the first 14 days of your initial subscription, you may request a full refund.
How to Request a Refund
To request a refund, please contact us with the following information:
- Your order number or transaction ID
- The email address used for the purchase
- The reason for your refund request
- Any relevant screenshots or documentation
Contact us at: yourselfhosted@gmail.com
Processing Time
Refund requests are typically reviewed within 3-5 business days. If approved, refunds will be processed to your original payment method within 5-10 business days, depending on your payment provider.
Exceptions
Refunds will not be provided in the following circumstances:
- Requests made after the 14-day refund period
- Violation of our Terms of Service
- Abuse of the refund policy
- Products purchased during promotional periods (unless otherwise stated)
Contact Us
If you have any questions about our Refund Policy, please contact us at: yourselfhosted@gmail.com